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@REDBAKGLOBAL
FREQUENTLY ASKED QUESTIONS
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How can we trust your company?We have over ten years experience as a Limited company, are a RMIF (Retai Motor Industry Federation ) member and have plenty of references. Over the years we have become better and better at what we do and have gained the trust of many customers and return clients, and have always kept our customers interest as a top priority.
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What checks do you carry out?Diagnostic check Test Drive Health check carried out by our contracted certified Bosch approved garage HPI checks to ensure vehicles have genuine mileage, history and are free from outstanding finance and any accidents When editing your answer, click on the picture icon and then add an image from your library
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How does your process work?Give us your requirements/spec and we shall hunt the market for the ideal vehicle, we will negotiate prices, carry out all necessary pre-purchase checks, trasnport the car back to our warehouse and pepare the vehicle for final delivery. If you are an export client, we shall also carry out the neccessary pre-export certification test, load the vechicle on the vessel and process your export documents. If you require clearing in country of final landing, this service can also be provided.
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What information do you provide about the car?Once a vehicle has been identified, we shall provide you with a spec' sheet, photos and any relevant document copies such as service history. If you agree we shall provide you with the proforma invoice and finalise the deal. If unit is for export we shall process documentation and despatch to you via DHL.
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How do we pay for the car?All payments are done via bank transfer in GBP. Other currencies are processed if required. All orders are 100% payable upon confirmation with exception to long term clients where a 25% deposit is required and balance upon despatch.
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Do you provide parts?Yes. Once you provide us with the parts required we shall quote accordingly and will despatch them with our preferred shipping agents.
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Are there any hidden costs?No. The final agreed price is what you will pay. If we find any underlying problems with your car once we receive it, then it shall become our responsibility to make it right prior to deliery.
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